An Introduction to Operations Management
This course will introduce you to the management skills required to run the operations - how to improve productivity, increase responsiveness, provide more choice to the customer, and deliver higher quality standards. You will learn about concepts of Lean Operations, Six Sigma, and the Toyota production system and much more.
The course topics include process analysis, productivity, responsiveness, quality and product variety.
http://www.coursera.org/course/operations
This course will introduce you to the management skills required to run the operations - how to improve productivity, increase responsiveness, provide more choice to the customer, and deliver higher quality standards. You will learn about concepts of Lean Operations, Six Sigma, and the Toyota production system and much more.
The course topics include process analysis, productivity, responsiveness, quality and product variety.
http://www.coursera.org/course/operations